Director of Sales Operations
Jan 2022 - Present · 1 yr 11 mos
Phoenix, Arizona, United States
Manage and oversee overall sales support to the business.
This would include:
Supporting product development efforts, Internal and external contract management, manage intellectual property efforts in coordination with outside counsel.
Supervise the maintenance and implementation of our sales technology tools. Manage our contracting process, to include: new contracts, renewals and updates.
Providing oversight in our RFP response process.
Manager, Sales Operations and Contracts
Sep 2017 - Jan 2022 · 4 yrs 5 mos
Tempe, AZ
Provide overall support to the business and legal functions within the company, including supporting product development efforts, internal and external contract management, intellectual property and product compliance. Coordinate activity with outside counsel, manage corporate documents and contracts, maintain and monitor corporate docket, maintain product compliance files. Manage new client onboarding and RFP response processes.
Intellectual Property Paralegal
Jun 2014 - Sep 2017 · 3 yrs 4 mos
Scottsdale, AZ
Prepare and file applications, responses, and petitions with the United States Patent and Trademark Office (USPTO); liaise with USPTO, attorneys, foreign associates, and staff about docketing and prosecution matters.
Bridge communications and interface with clients and inventors to compile necessary documentation for completion of patent filings.
Draft and send correspondence to clients, inventors and foreign associates.
Spearhead foreign patent applications via the PCT and foreign associates.
Create, edit, deliver, and file Information Disclosure Statements.
Update and maintain client status report spreadsheet.
Extract relevant information from correspondence and official Patent Trademark Office databases; Scrutinize USPTO and outside counsel correspondence, enter new cases and new due dates.
Devise docket reports and coordinate with attorneys and staff to meet all due dates satisfied.
Assist in quality assurance review for patent filings by noting and referring any errors or omissions during docketing to attorneys.
IP Legal Assistant
Oct 2011 - May 2014 · 2 yrs 8 mos
Phoenix, AZ
Served as key contributor—along with partner, associates, and patent agents—on all aspects of patent and trademark prosecution.
Administered filing of applications, responses, and petitions with the USPTO.
Crafted clear and informative correspondence to clients, inventors and foreign associates.
Prepared and filed Information Disclosure Statements.
Supported attorneys in maintaining docket and client spreadsheets for ease of reference.
Intellectual Property Assistant
Apr 2010 - Oct 2011 · 1 yr 7 mos
San Diego, CA
Demonstrated expertise in supporting IP attorneys and Assistants managing patent prosecution.
Filed applications, responses, and petitions with the USPTO.
Composed correspondence to clients, inventors and foreign associates.
Prepared and filed Information Disclosure Statements.
Carried out additional administrative support to attorneys as needed.
Subpoena Compliance Specialist
Jan 2009 - Apr 2010 · 1 yr 4 mos
Greater San Diego Area
Garnered detailed knowledge on multiple internal databases to respond to subpoenas and court orders from law enforcement and attorneys.
Fielded inbound calls from 911 operators seeking subscriber information for responding to emergency situations.
Responded intelligently to general inquiries from law enforcement; cultivated strong professional connection.
Processed data entry into database with accuracy and to ensure database was fully updated.
Intern / Department Support Assistant, Sr.
Oct 2008 - Dec 2008 · 3 mos
San Diego, CA
Utilized various search databases to research and retrieve foreign patents and non-patent literature.
Identified and recorded patents and non-patent literature in database noting case relatedness as necessary.
Prepared and filed Information Disclosure Statements documents with USPTO.
Bolstered connections between In-house Attorneys and Legal Specialists as a liaison.
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